Privacy policy

PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from AnshinTea (hereinafter referred to as "the Site").

INFORMATION ABOUT THE DATA CONTROLLER

Full Name: ANSHIN TEA SRL

Tax ID (CUI): 51059339

Trade Registry No.: J2024050431005

Address: Bucharest Sector 3, NERVA TRAIAN Street, No. 27-33, Office 6, Staircase B, Floor 1 DPO/GDPR

Contact Email: hello@anshintea.com

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, which websites or search terms directed you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information."

We collect Device Information using the following technologies:

• "Cookies" are data files placed on your device or computer that often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
• "Log files" track actions occurring on the Site and collect data including IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
• "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site.
• Google Analytics, Facebook Pixel

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and other payment methods), email address, and phone number. We refer to this information as "Order Information."

When we talk about "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.

LEGAL BASIS FOR PROCESSING (GDPR Art. 6)

We process your personal data on the following legal grounds:

• Contract performance: for processing orders
• Legitimate interest: for fraud prevention, site improvement
• Consent: for marketing and marketing cookies
• Legal obligation: for retaining invoices according to tax legislation

HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing payment information, arranging shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you;
• Screen our orders for potential risk or fraud; and
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address) and more generally to improve and optimize our Site.

SHARING PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above:

• Shopify (payment processor and e-commerce platform)
• Google Analytics (web analytics)
• Courier services (for delivery)
• Accounting (for invoicing - only minimum necessary data)

INTERNATIONAL DATA TRANSFERS

Your information may be transferred and stored outside the European Economic Area. When we do this, we ensure that:

• The destination country provides an adequate level of protection (EU adequacy decision) OR
• We use Standard Contractual Clauses approved by the EU OR
• The provider participates in the EU-US Data Privacy Framework

BEHAVIORAL ADVERTISING

We use your Personal Information to provide you with targeted advertisements or marketing communications. You can opt out of targeted advertising using the links below:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

DO NOT TRACK

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS (GDPR)

In accordance with GDPR, you have the following rights:

• Right to access personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Right not to be subject to automated decision-making

To exercise these rights, please contact us at: hello@anshintea.com

You also have the right to lodge a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP): Website: www.dataprotection.ro Address: B-dul G-ral. Gheorghe Magheru 28-30, Bucharest

DATA RETENTION PERIOD

• Order information: 10 years (according to Romanian tax legislation)
• Account information: until account deletion + 30 days
• Marketing cookies: maximum 1 year
• Newsletter data: until unsubscribe

DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal data, including:

• SSL encryption for all transactions
• Restricted access to personal data
• Regular security updates

CHANGES

We may update this privacy policy periodically. We will notify you about significant changes by email or through a notice on the Site.

MINORS

The Site is not intended for persons under 16 years of age.

CONTACT

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

Email: hello@anshintea.com

Phone: 0772137828

Address: Bucharest Sector 3, NERVA TRAIAN Street, No. 27-33, Office 6, Staircase B, Floor 1

Last updated: 19.11.2025